Rawtherapee doenst start or give any message - Ubuntu 15.10

Software RawTherapee
1

Hi
I have Rawtherapee installed in a ubuntu 15.10 wily. After some automatic OS updates, rawtherapee fails to start.
Even at the comand line there is no action, it seams to be waiting for something. No error message.
Already tryed to remove and reinstall. no sucess.
Any clue to solve this?

Thank you
Luis

2

Hey

Which version?
Remove the options file:
rm -rvf ~/.config/RawTherapee*
Try starting it again, wait at least 15 seconds.

3

Thank you for your help.

The version I was trying to reinstall is 4.2.

Ubuntu is 32 bit.

after your command I got:

removed directory: ‘/home/lamap/.config/RawTherapee/profiles’
removed ‘/home/lamap/.config/RawTherapee/options’
removed directory: ‘/home/lamap/.config/RawTherapee’
removed directory: ‘/home/lamap/.config/RawTherapee4/profiles’
removed ‘/home/lamap/.config/RawTherapee4/options’
removed directory: ‘/home/lamap/.config/RawTherapee4’

both results are the same, reinstaling via the software shop at ubunto or via the command line:

sudo add-apt-repository ppa:dhor/myway
sudo apt-get update
sudo apt-get install rawtherapee

Still no message or anything. when I type rawtherapee, I get no error and the terminal seams to be frozen, no cursor and only recovers with CTLR C.

thank you

4

Is there no number after “4.2”, like “4.2.1” or “4.2.800”?
4.2(.1) is old, can you not get a development version instead?
If not, run RawTherapee from within gdb, gdb rawtherapee, then after some 15 seconds hit ctrl+c and follow the steps from this guide to get a stack backtrace:
http://rawpedia.rawtherapee.com/How_to_write_useful_bug_reports

5

Note that I am using Xubuntu 14.04 but I think I know what is going on to some extent.

If you install “rawtherapee” in Ubuntu 15.10, you are getting the version from Ubuntu’s official repository. Hard to believe the package may be broken but it might be. Here is what I would try.

  1. Remove the “rawtherapee” package.

  2. You might want to run Morgan Harwoods command again.

  3. Install “rawtherapee-fresh” or “rawtherapee-unstable” from ppa:dhor/myway repository. (If your new to RT, install “rawtherapee-fresh” first.)

That should do it. If you inspect dhor/myway PPA you will see there is no “rawtherapee” package for Ubuntu 15.10 (wily). So the “rawtherapee” package must be coming from the official repository.

dhor/myway PPA

Good luck!

6

My wild guess is that Luis’ RT is taking so long because it’s scanning the wrong folder for HaldCLUT images. This was improved some weeks ago so that if scanning takes more than 10 seconds, RT aborts and notifies you. The problem is that Luis said he tried removing the options file, and as far as I remember doing that should prevent RT from scanning any folder for HaldCLUT images, so this might mean I’m wrong, but getting the latest development version and running RT through GDB is definitely the way to go.

7

Thank you all for your help.
I was planing to follows the debug information steps next week end, but
last night, without any software update that I am aware of or any other
change in the PC configuration, the problem wasnt there anymore, RT is
working again. I will try to find out if there is any log in the pc to
understand what happend.
best regards
Luis

8

Hi Morgan. Thanks for the tip.

I had a similar problem where RT would start and open the GUI but would not respond to any input even after a few minutes. I had removed all config files just before starting. That was with development version 4.2.773.

Thanks to your post, I tried with GDB and everything worked fine. GDB was needed just the first time. Now I run RT as I did before without GDB and it runs fine. As you say, it probably has to do with some initialization.