When I open the queue, ART crashes immediately and every time

Software ART
1

Hello everyone,
I’m glad to join you.
I have a problem with the queue of ART 1.25.1, and ART 1.24.5. on Mac mini M4 OS 15.1.
The problem is as follows:
When I drag a photo into the queue, ART crashes immediately and every time.
The Mac sends me a long error report, the beginning of which I’m copying to you.
In fact, I add a photo using the gears button in the editor.
It’s when I click on the queue that ART Crashes.

On the other hand, the queue works fine on RawTherapee.
Has anyone encountered this problem before?
Does anyone know the solution?

408009912-41c6890f-639f-4b21-ab53-66b5e92018b5
408009912-41c6890f-639f-4b21-ab53-66b5e92018b5698×444 24.9 KB

2

Hi,
We don’t see the image you attached.

I have one question, can you locate the line ProcessingQueueEnbled in the ~\.config\ART\options file and tell us if it is set to =false or =true?

3

response to your post 4 hours ago :
ProcessingQueueEnbled=false

4

The information on the crashed thread #0 was cut off from your screen shot, it contains important and useful information regarding the processes involved in the crash.

5

Hi @HIRAM, we are continuing the discussion here: When I drag a photo into the queue, ART crashes immediately and every time. · Issue #353 · artpixls/ART · GitHub
You’re welcome to join!

6

Hello,
I can send you the “ART Problem Report” file if you want.

7

Sure, thanks.

8

Here it is :slight_smile:
Rapport de problème ART:Mac.pdf (888.1 KB)