I’ve tried by pasting, uploading, photos, screenshots, etc. All get to 100%, sit there for a while and then fail with “Sorry, there was an error uploading that file. Please try again.” I can paste text, but not images. I’ve seen no image-related issues anywhere else.
I don’t have any other browsers installed, but can go that route to troubleshoot (and / or back out this Windows KB). However, I’d like to know if others are seeing similar issues before I go down that hole.
My new (ish) laptop is now on the same Firefox and Windows version, and haven’t noticed any issues - but I haven’t done much uploading recently (from this machine).
Yes; pushed updates earlier but thought I didn’t install them until after posting my thread. Not sure the cause. Still, this has happened before here and I suspect it’s a site issue. Time will tell.
I had exactly that problem yesterday. Same version of Windows and Firefox. I’m at a temporary location with lousy internet, and guessed that was the issue.
EDIT: I’ve just tried again, with Firefox and up-to-date Microsoft Edge: Version 120.0.2210.61 (Official build) (64-bit). Same error message.
Shift+F5 brings up developer tools in Firefox. If that’s where I’m supposed to be, I’m not finding an option for refresh. I’ve cleared cache (but not passwords, etc.), Shift+launch, etc.
No change, still can’t load images.
This is Windows, after all, so let me reboot and try again … *sigh*
Cleared all cache (but not cookies / credentials) on Firefox Windows
Rebooted (power-off)
Tried Firefox / Edge on Windows as well as Firefox, Chrome and PIXLS app on Android (which is actually Chrome, right?)
Did a Shift+Ctrl+R in Firefox on Windows
Results:
Firefox / Edge on Windows and Firefox on Android - Showed “Loading” and five colored dots for 10+ minutes (Firefox Windows and Android sync with each other)
Chrome on Android - PIXLS loaded OK but I didn’t have an image to test*
PIXLS Android app - PIXLS loaded OK but I didn’t have an image to test*
After refreshing Firefox and Edge on Windows, PIXLS loaded but I still can’t paste / load an image in either one. FWIW, I was also unable to authenticate into PIXLS in Edge using Google, but remembered my password which worked.
* I’ll find an image on my phone and try posting it to this thread shortly. But so far from testing I’ve done it’s not limited to a single browser nor OS so it appears to be possibly server-side… ?
Firefox on Android, test image copied to clipboard and pasted before (to replicate desktop experience as closely as possible):
…
Nevermind – I apparently can’t paste in Firefox Android (unable to summon a “paste” prompt) and trying a standard upload gives the same error. So something is up on the site.
I’m seeing other issues with forums / messages not loading for a long time. It appears there’s something wrong.
I just tried uploading an image (screen cap of the five dots busy indicator I saw when “back button” returning to the ART forum) from the app on my phone, same error. It’s on the server / site.
