I’m getting it hard to find where to put up my queries. I’m having trouble opening darktable. Can anyone help me?
Best open a new thread for that, with a bit more information about the problem:
- operating system and version
- darktable version and whether it’s a “normal” install or something like flatpak
- anything that does happen (crash, activity, …)
- and whatever else you think might be useful (e.g. where you got your version of dt)
Windows 10 Pro, 10.0.19043 Build 19043
Normal install, darktable 220.127.116.11 -win64
I’m using darktable for about 5 months but it never behaved like this. A black window appears for a sec and then disappears and nothing happen then. I removed the program and again downloaded it from darktable site and installed it but nothing changed.
dt created a backtrace at exit. Please do what the dialog tells you to do, share this file.
darktable_bt_8VG090.txt (6.3 KB)
Can you please try to launch darktable from the command line with the option
-d all ? This enables debug output to the terminal and should give more detailed information about your issue.
- Did you try to start dt with an empty
configdirectory ? Without
- How many RAM ?
- Video Card ?
- OpenCL enabled ?
If you have a GitHub account, submit your bug request there and post your trace at the end
They will have a look.
I don’t know how to do that. I don’t understand it.
I have Intel(R) HD Graphics 620 - 4GB and AMD Radeon ™ R5 M330 - 2GB
and 8 GB Ram
log-cltest.txt (43.2 KB)
I don’t have a GitHub account.
An initial remark: personally I don’t use Windows any more since more than 8 years, so I can’t lead you through the debugging process step by step. Maybe a Windows user can help further and correct me if I’m wrong or not precise enough.
There is a program called “
Command Prompt” or “
Windows Command Processor” in Windows. It can be used to start darktable by using the command “
start darktable -d all” instead of double clicking the darktable icon or starting dt from the “start menu”. You should get a detailed output then, which can be analyzed to locate your issue.
You say you use a AMD Radeon Graphics Card. But
darktable-cltest shows something different. Your Intel Graphics driver is discarded, because it is blacklisted. That is OK. But then a Nvidia Driver is (GeForce GPU) is found (Driver 391.40, OpenCL 1.2 CUDA). This does not fit together.
Try 3.6.1 also as noted you openCL might be weird?? Just go in to preferences and disable it and try to see if that changes anything