!Help please! Problem to open any folder into RawTherapee

Hello everyone,

Today I rent a fotocamera in order to make a shooting at home for my new website.
I shot in Raw and this evening I realized that I have a problem with RawTherapee.
I cannot open any folder: when I’m into File Browser, recent folders, I cannot open anything. When I try to go to Preferences>File Broswer>Image Directory at startup and the I selected the folder I need, there is an error message: “Error opening directory: /Users/… Operation not permitted”.
From the software itself, it’s impossible to open anything.
When I open one picture from the Desktop (open with), I can open it into RawTherapee but only one by one so totally useless.
I’m using a Mac. I first downloaded the last version and then, the previous one just to make sure it wasn’t a bug due to the lasted version.

Please can anybody help me? I really don’t know what to do.

Many thanks in advance,
Charlie

Are you using macOS Catalina?

Hi @Charlie82 and welcome!

Those that are in the know probably would want more info from you, like From where did you fetch your RawTherapee?
Have you been able to use RawTherapee without problems before?

Hi Paperdigits and Claes,

Yes, I’m using Catalina since last August with no particular problem with other softwares.
I downloaded RawTherapee from the official website. I downloaded the software yesterday so I don’t have any experience in the past.
The strange thing is that from the folder itself, I can open the picture but not the all folder contents…
It seems that RawTherapee cannot get in contact with the content of my Mac for any reason.

Catalina comes with some new security features and the last release of RT was not able to incorporate the necessary changes.

@HIRAM is working on this, you can find a build that should work for you here: When Will RT Run on Mac OS 10.15.2 Catalina?

1 Like

@paperdigits
@Charlie82
You can definitely check https://keybase.pub/kd6kxr/ for what I have built for macOS.
As of this writing the latest is https://kd6kxr.keybase.pub/RawTherapee_OSX_10.9_64_5.8-317-g6563989f5.zip

1 Like

Hi Hiram and Paperdigits,

Thanks so much for helping out, I really appreciate it.
The software now works and I can access to my folders.

Thanks again for your great help.

Kindest,
Charlie

2 Likes

@paperdigits@HIRAM

Hi!

I have a new problem with Rawtherapee. I cannot open it anymore: the message unexpected closure appear when I try to open the software. I deleted the app and re-install it again but that’s the same. When I install the version for Mac 64 bit, I have the problem described above and when I install the last one for Mac that Hiram shared with me the unexpected closure appear.
Can you help me? Do you have a new version for Mac ?

Many thanks in advance for your help.
Charlie

What has changed on your system since it was working? OS updates?

No, normal Mac updates: my OS is still Catalina 10.15.4
Today I clean my Mac with CleanMyMacX, I don’t know if there is a link…

I attached below the report of the crash message if it can helps…


Process: rawtherapee [1854]
Path: /Applications/RawTherapee.app/Contents/MacOS/rawtherapee
Identifier: com.rawtherapee.RawTherapee
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: rawtherapee [1854]
User ID: 501

Date/Time: 2020-05-20 19:33:54.298 +0200
OS Version: Mac OS X 10.15.4 (19E287)
Report Version: 12
Anonymous UUID: F775E0B5-8D1B-B303-0F06-C98044DFC7F2

Time Awake Since Boot: 10000 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (Code Signature Invalid)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace CODESIGNING, Code 0x1

kernel messages:

VM Regions Near 0 (cr2):
–>
__TEXT 0000000109f12000-000000010b14e000 [ 18.2M] r-x/r-x SM=COW

Thread 0 Crashed:
0 ??? 0x000000010d5c4000 _dyld_start + 0

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffee5ced7f0
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x000000010d5c4000 rfl: 0x0000000000000200 cr2: 0x0000000000000000

Logical CPU: 0
Error Code: 0x00000000
Trap Number: 0

Binary Images:
0x109f12000 - 0x10b14dff3 +??? (0) <6B584F11-0ACB-3313-A2FF-023224EE219B> (null)
0x10d5c3000 - 0x10d654eff +??? (750.5) <1F893B81-89A5-3502-8510-95B97B9F730D> (null)

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 6676
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=21.0M resident=0K(0%) swapped_out_or_unallocated=21.0M(100%)
Writable regions: Total=8448K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8448K(100%)

                            VIRTUAL   REGION 

REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
STACK GUARD 56.0M 1
Stack 8192K 1
__DATA 1320K 4
__DATA_CONST 20K 1
__LINKEDIT 2204K 2
__TEXT 18.8M 2
shared memory 8K 2
=========== ======= =======
TOTAL 86.3M 13

Model: MacBookPro9,2, BootROM 231.0.0.0.0, 2 processors, Dual-Core Intel Core i5, 2,5 GHz, 8 GB, SMC 2.2f44
Graphics: kHW_IntelHD4000Item, Intel HD Graphics 4000, spdisplays_builtin
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x859B, 0x435434473353313630424D2E433136464B44
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x859B, 0x435434473353313630424D2E433136464B44
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.190.33 AirPortDriverBrcm4360-1601.1)
Bluetooth: Version 7.0.4f6, 3 services, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: SanDisk SSD PLUS 240GB, 240,07 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: USB 3.0 Bus
USB Device: Dell MS116 USB Optical Mouse
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

Thanks for the reportage @Charlie82 The most recent Ive built is https://kd6kxr.keybase.pub/RawTherapee_OSX_10.9_64_5.8-397-g276ae214f.zip

you might want to go thru the FAQ instructions if any might apply. RawTherapee macOS Catalina FAQs

Hi @hiram! Thanks, your last file works.
Thanks again!

Charlie