Need help mounting camera

Software darktable
1

I’m having trouble mounting my camera in DarkTable (3.6.0) on Windows 10.

When I connect the camera via USB, I’m given the option to “mount camera” in DarkTable. When I click the button, however, I get an error message:

failed to initialize '[CAMERA]' on port 'usb:[#]', likely causes are: locked by another application, no access to devices, etc.

Here’s what I’ve tried:

  • uninstalling the Canon EOS Utility software I previously used to connect to the camera
  • connecting different cameras (same basic error message for every device)
  • connecting to different USB ports (no change in error message except USB port number)
  • disabling automount in Windows 10 DiskPart

I can’t seem to get it to work and Googling isn’t turning up much help. Does anyone have any ideas?

2

You can read about it here: faq | darktable

But you’re probably better off just taking out the card and plugging it into your computer.

3

There is a suggested USB driver in the build instructions for WIndows…maybe this is really necessary ??

4

Could you try to unmount the drive on windows to let dt mount it itself?
Do you still get the error message?

5

This is the suggested driver

“Also use this program to install USB driver on Windows for your camera: http://zadig.akeo.ie/ When you run it, replace current Windows camera driver with WinUSB driver”"

From the Windows build instructions