New User - Darktable keeps erroring pics from EXT Drive?

Software darktable
1

Hi All,

Just started using darktable, installed the 4.2.1 version on my macbook pro, on importing my photo files from an ext sandisk drive Darktable works happily for a while then “loses” all images off that drive with the following error:

“Error opening directory ‘/Volumes/…Drive’: Operation not permitted”.

On searching for this it seems it was a bug a while back but was fixed? Am I doing something wrong or is this problem a bug please?

Many Thanks,

                       Shelton.
2

If you’re using a newish version of macOS, you need to grant darktable permission to the external disk in the System Preferences > Security pane.

1 Like
3

Thanks for help, I only got the mac 6 months ago after a lifetime of PC’s so learning this as well!

I can’t find an option for removable drives par-say, but I’ve given darktable full disk access & rebuilt the links in darktable - So hopefully that will fix the issue. Either way I’ll update one way or other to hopefully help anybody else

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4

Just some feedback - all is good :slight_smile:

As advised by going into system settings > Privacy & Security > Full disk access & then clicking the plus icon at the bottom I added darktable & rebooted my mac

This is on MacOS 13.3 for reference

Thanks once again,

Shelton.

1 Like
5

Damn! did it again today - I’ve raised a report on the github :frowning:

6

for external drives you need to grant access for external drives - macOS handling of access to external files is nothing the darktable team can change …

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If you could point me to where external drives are handled I would be most grateful as I can’t find anything in MacOS 13.3.1?

In both full disk access & the files and folders option darktable on clicking has full disk access?

I have no problems with any other program, nor in the past lightroom/photoshop/afinity photo?

how do I completely remove any trace of Darktable from my mac to allow a completely clean install so it requires to ask for all options again please?

8

have a look at: system preferences > privacy & security > files and folders

to remove darktable there you can select it an click the “-” icon at the bottom of the list. then macos should ask again if accessing the external drive with darktable.

if you really want to completely remove darktable then you need to delete the darktable.app + ~/.config/darktable (you’re losing all edits and settings) + ~/.cache/darktable (thats what darktable.app controls)
and then find everything macOS stores in ~/Library named darktable but better use e.g. AppCleaner for that

9

Ok removed darktable from files & folders option - opened darktable & it accessed the ext SSD without re-asking permission.

Shut down macbook and rebooted, opened darktable & still accessed the ext SSD without asking?

I’ll try the complete uninstall/reinstall & see whether it asks for access

Thanks for all the help so far

Shelton.

10

Total uninstall as per suggested, reinstalled 4.2.1 - did not ask for permission to access the ext SSD

Darktable is not in the files & folders section

Shelton.