new version 1.5.4

F85 · October 5, 2020, 8:20am

existing but empty file.
and I absolutely cannot read or block the second window.

agriggio · October 5, 2020, 8:27am

Sorry @F85, I have no idea what is going on… hopefully some windows user can help you further

F85 · October 5, 2020, 8:30am

Thank’s for help

I used
c:\Program Files\ART\1.5.4>art.exe . >&2 c:\users\françois\desktop\log.txt

I am patient and not hurry

agriggio · October 5, 2020, 8:36am

one more thing: did you check that you don’t have a firewall and/or antivirus that blocks ART for some reason?

gaaned92 · October 5, 2020, 9:19am

You should use
c:\Program Files\ART\1.5.4>art.exe . >c:\users\françois\desktop\log.txt

I had problems with Avast (don’t remember which), so I uninstalled it.

F85 · October 5, 2020, 9:22am

Hi,
it’s Nod32 for me, and I thought about it when I started Art with protection disabled.

F85 · October 5, 2020, 9:27am

no other firewall than that of windows
I thought about antivirus, when I started Art with protection disabled

FYI, I just installed Rawtherappee 5.8 and it seems to be working fine

Daniel_Catalina · October 5, 2020, 9:35am

If you had previous versions installed, you can try removing the cache folder, sometimes it causes problems.

On my Windows 10 system is in C:\Users\danie\AppData\Local\ART-master\cache

F85 · October 5, 2020, 9:50am

Hi,
I don’t have any other versions installed and I had already deleted the entire Art directory on AppData before reinstalling it.
I haven’t master, only \cache, \profiles and options

agriggio · October 5, 2020, 10:16am

can you try running from inside gdb? If you have rawtherapee installed, you might have gdb as well in there. If so, try running:

c:\program files\rawtherapee\gdb.exe "c:\program files\ART\1.5.4\ART.exe"

then type run at the prompt, and see if you get some error message… (see attached screenshot)

F85 · October 5, 2020, 10:24am

C:\Users\François>cd c:\program files\rawtherapee\5.5
Le chemin d’accès spécifié est introuvable.

C:\Users\François>cd c:\program files\rawtherapee\5.8

c:\Program Files\RawTherapee\5.8>gdb.exe "c:\program files\art\1.5.4\art.exe
This binary was built by Equation Solution http://www.Equation.com.
GNU gdb (GDB) 7.12
Copyright (C) 2016 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later http://gnu.org/licenses/gpl.html
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law. Type “show copying”
and “show warranty” for details.
This GDB was configured as “x86_64-w64-mingw32”.
Type “show configuration” for configuration details.
For bug reporting instructions, please see:
http://www.gnu.org/software/gdb/bugs/.
Find the GDB manual and other documentation resources online at:
http://www.gnu.org/software/gdb/documentation/.
For help, type “help”.
Type “apropos word” to search for commands related to “word”…
Reading symbols from c:\program files\art\1.5.4\art.exe…done.
(gdb) run
Starting program: c:\program files\art\1.5.4\art.exe
[New Thread 10272.0x48]
warning: FTH: (10272): *** Fault tolerant heap shim applied to current process. This is usually due to previous crashes. ***
[New Thread 10272.0x1724]
[New Thread 10272.0xc78]
[New Thread 10272.0xc7c]
warning: Can not parse XML library list; XML support was disabled at compile time
[New Thread 10272.0x2b74]
[New Thread 10272.0x24f8]
[New Thread 10272.0x1934]
[New Thread 10272.0x444]
[New Thread 10272.0x21ec]
warning: onecore\com\combase\objact\objact.cxx(836)\combase.dll!00007FFE6677B6B7: (caller: 00007FFE6677A53C) ReturnHr(1) tid(1934) 800401F0 CoInitialize n’a pas été appelé.
[New Thread 10272.0x1b68]
[New Thread 10272.0x1d30]
[New Thread 10272.0x2a80]
[Thread 10272.0x2a80 exited with code 0]
[Thread 10272.0x1d30 exited with code 3]
[Thread 10272.0x21ec exited with code 3]
[Thread 10272.0x444 exited with code 3]
[Thread 10272.0x1934 exited with code 3]
[Thread 10272.0x1b68 exited with code 3]
[Thread 10272.0x24f8 exited with code 3]
[Thread 10272.0x2b74 exited with code 3]
[Thread 10272.0xc7c exited with code 3]
[Thread 10272.0x1724 exited with code 3]
[Thread 10272.0xc78 exited with code 3]
[Inferior 1 (process 10272) exited with code 03]
(gdb)

response quota exceeded, I can no longer communicate before 2 days.
The test version does not work better.
Francois

gadolf · October 5, 2020, 10:35am

I believe you are on Windows 10, right?

Try enabling Smartscreen log events:

wevtutil sl Microsoft-Windows-SmartScreen/Debug /e:true

Then try Art (either from GUI and the command line.

Then open Event Viewer and look for Smartscreen events:

EDIT: Better open a CMD window as administrator to issue the wevutil command above.

EDIT2: At least on my up-to-date Windows 10 computer, the first time I executed Art SmartScreen poped up a confirmation dialog, warning of potential risks.

agriggio · October 5, 2020, 10:42am

Thanks, we are making some progress. Can you try with this new installer and see if that works? (uninstall the previous version first)

https://filebin.net/1nnk5fq4vhw7q9t0/ART_1.5.4-test_Win64.exe?t=une859eo

AntoineD · October 5, 2020, 12:12pm

Hello @agriggio !
@F85 has exceeded the message quota allocated to new arrivals and is unable to contact you by private message.

He asks if there is another way to speak with you as he still cannot launch ART.

heckflosse · October 5, 2020, 12:47pm

I just pushed him up one level

F85 · October 5, 2020, 12:53pm

Thank’s Ingo

same effect with test version.
I took the opportunity to repeat the gdb test

C:\WINDOWS\system32>cd c:\program files\rawtherapee

c:\Program Files\RawTherapee>cd 5.8

c:\Program Files\RawTherapee\5.8>gdb “c:\program files\art\1.5.4-test\art.exe”
This binary was built by Equation Solution http://www.Equation.com.
GNU gdb (GDB) 7.12
Copyright (C) 2016 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later http://gnu.org/licenses/gpl.html
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law. Type “show copying”
and “show warranty” for details.
This GDB was configured as “x86_64-w64-mingw32”.
Type “show configuration” for configuration details.
For bug reporting instructions, please see:
http://www.gnu.org/software/gdb/bugs/.
Find the GDB manual and other documentation resources online at:
http://www.gnu.org/software/gdb/documentation/.
For help, type “help”.
Type “apropos word” to search for commands related to “word”…
Reading symbols from c:\program files\art\1.5.4-test\art.exe…done.
(gdb) run
Starting program: c:\program files\art\1.5.4-test\art.exe
[New Thread 10120.0x4014]
[New Thread 10120.0x3410]
[New Thread 10120.0x3e7c]
[New Thread 10120.0x644]
warning: Can not parse XML library list; XML support was disabled at compile time
[New Thread 10120.0x24ac]
[New Thread 10120.0x1f3c]
[New Thread 10120.0x1ed8]
[New Thread 10120.0x88c]
[New Thread 10120.0x2768]
[New Thread 10120.0x3910]
[New Thread 10120.0x3fc]
[New Thread 10120.0x3830]
[Thread 10120.0x3830 exited with code 0]
[Thread 10120.0x3910 exited with code 3]
[Thread 10120.0x3fc exited with code 3]
[Thread 10120.0x2768 exited with code 3]
[Thread 10120.0x1ed8 exited with code 3]
[Thread 10120.0x88c exited with code 3]
[Thread 10120.0x1f3c exited with code 3]
[Thread 10120.0x644 exited with code 3]
[Thread 10120.0x24ac exited with code 3]
[Thread 10120.0x3e7c exited with code 3]
[Thread 10120.0x3410 exited with code 3]
[Inferior 1 (process 10120) exited with code 03]
(gdb)

F85 · October 5, 2020, 12:54pm

Thank’s Ingo

agriggio · October 5, 2020, 1:04pm

so… the only warning I saw in the previous output has gone away, and now it seems ART is just getting killed for no reason. I still think there’s some kind of antimalware that is blocking it, though I don’t know what. Did you try following the steps suggested by @gadolf ?

F85 · October 5, 2020, 1:08pm

I don’t know if I understood everything …
the link to the event log
https://drive.google.com/file/d/1rDo4Di41sJluK97p9rFYtOzAwkBhit8h/view?usp=sharing

F85 · October 5, 2020, 1:21pm

No malware, virus on my system
No resident program to screen them

Test performed with Nod32 anti-virus and Windows Defender firewall disabled.
Art does not launch.

Thank you for your help.