Opening a github ticket for... a Microsoft product

Recently, the company where I work acquired a Office365 E1 license, which includes the Teams app.

Given the home office condition, I’m “leading” an effort to convince people to start using Teams as a hub for all their work. I’m personally finding it very useful, and I did a recent collaborative work all inside Teams, something that otherwise would be done through endless and boring meetings.

The point is: I’m finding some issues and I decided to see if Teams is on github.
It is.

And I opened a ticket today for a performance issue.

It feels strange.

Ultimately, I’m working for Microsoft for free.

We use teams as work and I hate it. Random outages way too often.

Deploy your own matrix server and be done with it.

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What do you mean by that?

Not sure if it is related, but the Linux Teams app version has only one problem: it blanks a document when I edit it, besides being too resource hungry. I’m working on the web browser, and advise everyone to do so until they fix it.

But in general, I’m loving it, since I’m forced to live with the MS Office Suite anyway. At least, everything converges to one place, including communication tools like chat and meetings. It’s very productive.

https://matrix.org - its a slack/teams/etc like chat, but FOSS and federated.

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That is a very weird attitude.

Oh Teams is such a love-hate relationship for me. I am surprised by the interconnectedness of the system: if you make a new team, you immediately get a SharePoint environment too with all the bells and whistles of that. You can load up you own PowerBI reports. Etc.

And Teams seems to have gotten a serious development boost since covid started. For me as a college teacher doing things remotely, it is increasingly getting more useful. The :raised_hand: function for example.

But oh my is the interface bad and confusing sometimes… Chats appear as a messy list, all meetings created in Outlook generate a new chat (and we have a lot of lessons set up like this), try explaining a layman colleague what the difference is between a chat and a team, during videochats people tend to lose their windows and get confused with the buttons, notifications are not immediately traceable to where you need to look, there is some sort of thread support for chats, but it only a collection of single-nested replies sorted by last reply (making in virtually impossible to keep track of things), and the GUI design is just so different from most other products that it is sometimes a game of hide and seek to find a setting that you need…
Oh well, as long as the development doesn’t halt, I think we will get used to it.

Agree, probably not the best tool for classrooms.

At the office, we’re trying to see it not as a meeting tool, but as a routine work framework.
Videoconferencing would be just an addendum, and I don’t see any problem if people prefer to use Zoom, Webex, Jitsi, or any other videoconferencing tool.

To me, the main strength lies when you’re not in a meeting, but doing day-to-day traditional, Microsoft-based work, as it is the case in my office (government agency).

Then Teams shows its main strength, because collaboration is much, much easier: you create a team to represent your department, but you also create a team to represent a group of people from many departments gathered around a project. The number of teams I’m part of is ramping up.

I’m just about to finish a six-month task with people from different departments that would be done, traditionally, with a bunch of boring, ineffective meetings and lots of email exchanges and its typical attachments or links to shared cloud files/folders.

Instead, we decided to use Teams and we had just one kickoff meeting, where all we did was planning how we would avoid doing meetings and focus on the work itself.

After that, it was all about collaborative work around documents, where each of us made our own contribution, added notes, tracked changes, chatted, until we reached consensus.

No more emails, no more uploading files to shared folders, no more traditional meetings, just producing shared documents whenever we were available, discussing through chat and side notes, assigning and tracking tasks (through MS Planner addon), and that’s all.

Videoconferencing played no role here.

The key is convergence, all you need in one screen.

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And one note: Teams is not open source, as I may have suggested in the title. What is in github is the Teams documentation, and the ticket I opened there makes no sense.