Problem with saving files on MAC 10.11.2

Software RawTherapee
1

I have problem with saving files. When I’m clicking button “Save” the RawTherapy is opening new window with: “Save” and “Cancel”. Whatever i clicked nothing is happening: the file is not saved and the window is not closing after clicking the cancel option. Is anyone has the same problem?

Cheers,
Marta

2

Did you check if there is a valid file name in the top field?
I had this once and field was empty.

3

Is “save immediately” checked?
http://rawpedia.rawtherapee.com/Saving

4

Yes, whatever I typed the problem still exists.

5

Yes, Save immediately is checked.

6

  1. Which version are you using?

  2. Can you alt+tab (or whatever combination is used in OS X) and look behind the main RT window to see if there are no popup windows hidden behind it? If a warning window was created and placed under the main RT window for some reason, that would explain the problem.

  3. Are you sure you have write access to the output folder? Have you tried a different folder?

  4. Have you reproduced this when your photo uses the “(Neutral)” profile? Please try it, it will eliminate a lot of possibilities.

  5. Can you make a screen video recording?

7

Hi Morgan,
it turned out that 3th option is the reason of my problem. I can only save the file on my Desktop. Strange but big thanks to U cause now I know something ! And I can resolve this :slight_smile:

Cheers,
Marta

8

@Marta_Januszewska do you know the cause? Is it a permissions problem? And can we close this issue? :slight_smile:

9

I think we can close this topic, i dont think that RW is causing this problem :slight_smile:

10

I am interested in moving to Mac OSX. Which image of Rawtherpee did you use currently?
many Thanks for your suggestions.

SM