RT Crashing All The Time (Mac)

That’s unfortunate. Try following these steps: How to fix crashes on startup - RawPedia. Alternatively, you can try a development version as suggested by @HIRAM.

Managed to open. First time the program crashed again when I opened a folder with some dng files. So neutralised the cache and it opened ok, which might be a sufficient victory for today.

Not sure if its the same problem, but I tried intalling RT on my M1 Mac for the first time, and it kept crashing at loadup stage, before showing any windows.

I tried installing libomp manually but it didn’t help.

This is my crash report :

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               rawtherapee [2555]
Path:                  /Volumes/VOLUME/RawTherapee.app/Contents/MacOS/rawtherapee
Identifier:            com.rawtherapee.RawTherapee
Version:               5.9.0 (5.9.0)
Code Type:             X86-64 (Translated)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2024-01-07 17:51:39.7201 +0100
OS Version:            macOS 14.2.1 (23C71)
Report Version:        12
Anonymous UUID:        C53846ED-BBE0-9079-DA7B-3066C80A281B

Sleep/Wake UUID:       53E24431-F67E-41B4-9D9B-8C7B67ED6CEC

Time Awake Since Boot: 2800 seconds
Time Since Wake:       2164 seconds

System Integrity Protection: enabled

Notes:
PC register does not match crashing frame (0x0 vs 0x1062C6A78)

Crashed Thread:        0

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000

Termination Reason:    Namespace DYLD, Code 1 Library missing
Library not loaded: /Applications/RawTherapee.app/Contents/Frameworks/libomp.dylib
Referenced from: <EF39BBF0-8356-3E01-A569-E00C6D4FF14E> /Volumes/VOLUME/RawTherapee.app/Contents/MacOS/rawtherapee
Reason: tried: '/Applications/RawTherapee.app/Contents/Frameworks/libomp.dylib' (no such file), '/System/Volumes/Preboot/Cryptexes/OS/Applications/RawTherapee.app/Contents/Frameworks/libomp.dylib' (no such file), '/Applications/RawTherapee.app/Contents/Frameworks/libomp.dylib' (no such file), '/usr/lib/libomp.dylib' (no such file, not in dyld cache)
(terminated at launch; ignore backtrace)

Error Formulating Crash Report:
PC register does not match crashing frame (0x0 vs 0x1062C6A78)

Thread 0 Crashed:
0   Rosetta Runtime Routines	       0x1062c6a78 ???
1   <translation info unavailable>	       0x106349304 ???
2   dyld                          	       0x205d9ed95 abort_with_payload_wrapper_internal + 82
3   dyld                          	       0x205d9edc7 abort_with_payload + 9
4   dyld                          	       0x205d2013b dyld4::halt(char const*, dyld4::StructuredError const*) + 335
5   dyld                          	       0x205d1d525 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 4137
6   dyld                          	       0x205d1c31f start + 1839

Thread 1:: com.apple.rosetta.exceptionserver
0   runtime                       	    0x7ff7ffe9e294 0x7ff7ffe9a000 + 17044


Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000006  rbx: 0x00000000000000ac  rcx: 0x0000000000000001  rdx: 0x000000030ec57520
  rdi: 0x000000200ec57110  rsi: 0x0000000000100000  rbp: 0x0000000000000000  rsp: 0x000000030ec57120
   r8: 0x000000030ec57120   r9: 0x0000000000000000  r10: 0x00000000000000ac  r11: 0x000000030ec57120
  r12: 0x0000000000000000  r13: 0x000000030ec57520  r14: 0x0000000000000006  r15: 0x00000000000000ac
  rip: <unavailable>       rfl: 0x0000000000000283
 tmp0: 0xffffffffffffffff tmp1: 0x00000001062c6a4c tmp2: 0x0000000205d9ed95


Binary Images:
       0x205d16000 -        0x205db5fff dyld (*) <ab17bf63-259b-3b48-8d70-863166a2191c> /usr/lib/dyld
    0x7ff7ffe9a000 -     0x7ff7ffec9fff runtime (*) <c4c97159-5c72-3e75-ba2d-d6ca98ea626f> /usr/libexec/rosetta/runtime
       0x10e2c6000 -        0x10e319fff libRosettaRuntime (*) <7af8ba1e-5c4d-393d-99cd-92566f60c450> /Library/Apple/*/libRosettaRuntime
       0x104e3b000 -        0x10597efff com.rawtherapee.RawTherapee (5.9.0) <ef39bbf0-8356-3e01-a569-e00c6d4ff14e> /Volumes/VOLUME/RawTherapee.app/Contents/MacOS/rawtherapee
               0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=14.6M resident=0K(0%) swapped_out_or_unallocated=14.6M(100%)
Writable regions: Total=164.4M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=164.4M(100%)

                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Rosetta Arena                     4096K        2 
Rosetta Generic                   1000K      247 
Rosetta IndirectBranch              32K        1 
Rosetta JIT                      128.0M        1 
Rosetta Return Stack                20K        2 
Rosetta Thread Context              20K        2 
Stack                             8176K        1 
Stack Guard                       56.0M        1 
VM_ALLOCATE                       19.0M        7 
VM_ALLOCATE (reserved)              48K        1         reserved VM address space (unallocated)
__DATA                             160K        6 
__DATA_CONST                      1040K        2 
__DATA_DIRTY                        16K        1 
__LINKEDIT                        2256K        8 
__TEXT                            12.4M        4 
dyld private memory               4360K        4 
mapped file                        7.8G       34 
===========                     =======  ======= 
TOTAL                              8.0G      324 
TOTAL, minus reserved VM space     8.0G      324 



-----------
Full Report
-----------

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{
  "uptime" : 2800,
  "procRole" : "Default",
  "version" : 2,
  "userID" : 501,
  "deployVersion" : 210,
  "modelCode" : "Mac14,9",
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    "build" : "23C71",
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  "captureTime" : "2024-01-07 17:51:39.7201 +0100",
  "codeSigningMonitor" : 1,
  "incident" : "F115413A-3301-4EFB-AAA9-99D08BB97AD0",
  "pid" : 2555,
  "translated" : true,
  "cpuType" : "X86-64",
  "roots_installed" : 0,
  "bug_type" : "309",
  "procLaunch" : "2024-01-07 17:51:39.6700 +0100",
  "procStartAbsTime" : 69123321613,
  "procExitAbsTime" : 69124515986,
  "procName" : "rawtherapee",
  "procPath" : "\/Volumes\/VOLUME\/RawTherapee.app\/Contents\/MacOS\/rawtherapee",
  "bundleInfo" : {"CFBundleShortVersionString":"5.9.0","CFBundleVersion":"5.9.0","CFBundleIdentifier":"com.rawtherapee.RawTherapee"},
  "storeInfo" : {"deviceIdentifierForVendor":"AC850110-876B-565A-BFF3-E43EBC8D2A2D","thirdParty":true},
  "parentProc" : "launchd",
  "parentPid" : 1,
  "coalitionName" : "com.rawtherapee.RawTherapee",
  "crashReporterKey" : "C53846ED-BBE0-9079-DA7B-3066C80A281B",
  "codeSigningID" : "com.rawtherapee.RawTherapee",
  "codeSigningTeamID" : "5SJ86G6Q2R",
  "codeSigningFlags" : 570503953,
  "codeSigningValidationCategory" : 6,
  "codeSigningTrustLevel" : 4294967295,
  "wakeTime" : 2164,
  "sleepWakeUUID" : "53E24431-F67E-41B4-9D9B-8C7B67ED6CEC",
  "sip" : "enabled",
  "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
  "termination" : {"code":1,"flags":518,"namespace":"DYLD","indicator":"Library missing","details":["(terminated at launch; ignore backtrace)"],"reasons":["Library not loaded: \/Applications\/RawTherapee.app\/Contents\/Frameworks\/libomp.dylib","Referenced from: <EF39BBF0-8356-3E01-A569-E00C6D4FF14E> \/Volumes\/VOLUME\/RawTherapee.app\/Contents\/MacOS\/rawtherapee","Reason: tried: '\/Applications\/RawTherapee.app\/Contents\/Frameworks\/libomp.dylib' (no such file), '\/System\/Volumes\/Preboot\/Cryptexes\/OS\/Applications\/RawTherapee.app\/Contents\/Frameworks\/libomp.dylib' (no such file), '\/Applications\/RawTherapee.app\/Contents\/Frameworks\/libomp.dylib' (no such file), '\/usr\/lib\/libomp.dylib' (no such file, not in dyld cache)"]},
  "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
  "faultingThread" : 0,
  "threads" : [{"triggered":true,"id":41732,"threadState":{"flavor":"x86_THREAD_STATE","rbp":{"value":0},"r12":{"value":0},"rosetta":{"tmp2":{"value":8688102805},"tmp1":{"value":4398541388},"tmp0":{"value":18446744073709551615}},"rbx":{"value":172},"r8":{"value":13132722464},"r15":{"value":172},"r10":{"value":172},"rdx":{"value":13132723488},"rdi":{"value":137686774032},"r9":{"value":0},"r13":{"value":13132723488},"rflags":{"value":643},"rax":{"value":6},"rsp":{"value":13132722464},"r11":{"value":13132722464},"rcx":{"value":1},"r14":{"value":6},"rsi":{"value":1048576}},"frames":[{"imageOffset":4398541432,"region":"Rosetta Runtime Routines","symbolLocation":10872,"imageIndex":4},{"imageOffset":4399076100,"region":"<translation info unavailable>","imageIndex":4},{"imageOffset":560533,"symbol":"abort_with_payload_wrapper_internal","symbolLocation":82,"imageIndex":0},{"imageOffset":560583,"symbol":"abort_with_payload","symbolLocation":9,"imageIndex":0},{"imageOffset":41275,"symbol":"dyld4::halt(char const*, dyld4::StructuredError const*)","symbolLocation":335,"imageIndex":0},{"imageOffset":29989,"symbol":"dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*)","symbolLocation":4137,"imageIndex":0},{"imageOffset":25375,"symbol":"start","symbolLocation":1839,"imageIndex":0}]},{"id":41752,"name":"com.apple.rosetta.exceptionserver","threadState":{"flavor":"x86_THREAD_STATE","rbp":{"value":34097745362944},"r12":{"value":0},"rosetta":{"tmp2":{"value":0},"tmp1":{"value":0},"tmp0":{"value":0}},"rbx":{"value":0},"r8":{"value":7939},"r15":{"value":0},"r10":{"value":4533211972},"rdx":{"value":0},"rdi":{"value":0},"r9":{"value":4533212004},"r13":{"value":0},"rflags":{"value":515},"rax":{"value":268451845},"rsp":{"value":0},"r11":{"value":0},"rcx":{"value":17314086914},"r14":{"value":0},"rsi":{"value":2616}},"frames":[{"imageOffset":17044,"imageIndex":1}]}],
  "usedImages" : [
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    "arch" : "x86_64",
    "base" : 8687542272,
    "size" : 655360,
    "uuid" : "ab17bf63-259b-3b48-8d70-863166a2191c",
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    "path" : "\/Library\/Apple\/*\/libRosettaRuntime",
    "name" : "libRosettaRuntime"
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    "arch" : "x86_64",
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    "CFBundleIdentifier" : "com.rawtherapee.RawTherapee",
    "size" : 11812864,
    "uuid" : "ef39bbf0-8356-3e01-a569-e00c6d4ff14e",
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    "name" : "rawtherapee",
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  },
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    "size" : 0,
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  "sharedCache" : {
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  "size" : 21474836480,
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},
  "vmSummary" : "ReadOnly portion of Libraries: Total=14.6M resident=0K(0%) swapped_out_or_unallocated=14.6M(100%)\nWritable regions: Total=164.4M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=164.4M(100%)\n\n                                VIRTUAL   REGION \nREGION TYPE                        SIZE    COUNT (non-coalesced) \n===========                     =======  ======= \nRosetta Arena                     4096K        2 \nRosetta Generic                   1000K      247 \nRosetta IndirectBranch              32K        1 \nRosetta JIT                      128.0M        1 \nRosetta Return Stack                20K        2 \nRosetta Thread Context              20K        2 \nStack                             8176K        1 \nStack Guard                       56.0M        1 \nVM_ALLOCATE                       19.0M        7 \nVM_ALLOCATE (reserved)              48K        1         reserved VM address space (unallocated)\n__DATA                             160K        6 \n__DATA_CONST                      1040K        2 \n__DATA_DIRTY                        16K        1 \n__LINKEDIT                        2256K        8 \n__TEXT                            12.4M        4 \ndyld private memory               4360K        4 \nmapped file                        7.8G       34 \n===========                     =======  ======= \nTOTAL                              8.0G      324 \nTOTAL, minus reserved VM space     8.0G      324 \n",
  "legacyInfo" : {
  "threadTriggered" : {

  }
},
  "logWritingSignature" : "6a322226ae26c194c475c6a451ce1a8cb96f4e9d",
  "trialInfo" : {
  "rollouts" : [
    {
      "rolloutId" : "60356660bbe37970735c5624",
      "factorPackIds" : {

      },
      "deploymentId" : 240000027
    },
    {
      "rolloutId" : "62699e1ec1ff2978b47f6c3b",
      "factorPackIds" : {
        "SIRI_FIND_MY_CONFIGURATION_FILES" : "652805151bce5442b8d752e1"
      },
      "deploymentId" : 240000031
    }
  ],
  "experiments" : [

  ]
},
  "reportNotes" : [
  "PC register does not match crashing frame (0x0 vs 0x1062C6A78)"
]
}

Model: Mac14,9, BootROM 10151.61.4, proc 10:6:4 processors, 16 GB, SMC 
Graphics: Apple M2 Pro, Apple M2 Pro, Built-In
Display: Color LCD, 3024 x 1964 Retina, Main, MirrorOff, Online
Memory Module: LPDDR5, Hynix
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4388), wl0: Nov  3 2023 04:54:29 version 23.10.765.17.41.51.127 FWID 01-0717abf7
AirPort: 
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: Scarlett 6i6 USB
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.

Hi @Baptiste_V, RawTherapee must be installed in /Applications otherwise it will not start. For reference: OSX: Fails to load when not in "/Application" · Issue #6580 · Beep6581/RawTherapee · GitHub

1 Like

Thanks @Lawrence37 , awesome, it works !

I tried to look up for the error I had but couldn’t find any solution online. Thanks for reaching out :slight_smile:

Hi

Thanks, awesome, it works !
I tried to look up for the error I had but couldn’t find any solution online. Thanks for reaching out :slight_smile:

Glad I could help :smiling_face: