That’s unfortunate. Try following these steps: How to fix crashes on startup - RawPedia. Alternatively, you can try a development version as suggested by @HIRAM.
Managed to open. First time the program crashed again when I opened a folder with some dng files. So neutralised the cache and it opened ok, which might be a sufficient victory for today.
Not sure if its the same problem, but I tried intalling RT on my M1 Mac for the first time, and it kept crashing at loadup stage, before showing any windows.
I tried installing libomp manually but it didn’t help.
This is my crash report :
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Process: rawtherapee [2555]
Path: /Volumes/VOLUME/RawTherapee.app/Contents/MacOS/rawtherapee
Identifier: com.rawtherapee.RawTherapee
Version: 5.9.0 (5.9.0)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2024-01-07 17:51:39.7201 +0100
OS Version: macOS 14.2.1 (23C71)
Report Version: 12
Anonymous UUID: C53846ED-BBE0-9079-DA7B-3066C80A281B
Sleep/Wake UUID: 53E24431-F67E-41B4-9D9B-8C7B67ED6CEC
Time Awake Since Boot: 2800 seconds
Time Since Wake: 2164 seconds
System Integrity Protection: enabled
Notes:
PC register does not match crashing frame (0x0 vs 0x1062C6A78)
Crashed Thread: 0
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: Namespace DYLD, Code 1 Library missing
Library not loaded: /Applications/RawTherapee.app/Contents/Frameworks/libomp.dylib
Referenced from: <EF39BBF0-8356-3E01-A569-E00C6D4FF14E> /Volumes/VOLUME/RawTherapee.app/Contents/MacOS/rawtherapee
Reason: tried: '/Applications/RawTherapee.app/Contents/Frameworks/libomp.dylib' (no such file), '/System/Volumes/Preboot/Cryptexes/OS/Applications/RawTherapee.app/Contents/Frameworks/libomp.dylib' (no such file), '/Applications/RawTherapee.app/Contents/Frameworks/libomp.dylib' (no such file), '/usr/lib/libomp.dylib' (no such file, not in dyld cache)
(terminated at launch; ignore backtrace)
Error Formulating Crash Report:
PC register does not match crashing frame (0x0 vs 0x1062C6A78)
Thread 0 Crashed:
0 Rosetta Runtime Routines 0x1062c6a78 ???
1 <translation info unavailable> 0x106349304 ???
2 dyld 0x205d9ed95 abort_with_payload_wrapper_internal + 82
3 dyld 0x205d9edc7 abort_with_payload + 9
4 dyld 0x205d2013b dyld4::halt(char const*, dyld4::StructuredError const*) + 335
5 dyld 0x205d1d525 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 4137
6 dyld 0x205d1c31f start + 1839
Thread 1:: com.apple.rosetta.exceptionserver
0 runtime 0x7ff7ffe9e294 0x7ff7ffe9a000 + 17044
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000006 rbx: 0x00000000000000ac rcx: 0x0000000000000001 rdx: 0x000000030ec57520
rdi: 0x000000200ec57110 rsi: 0x0000000000100000 rbp: 0x0000000000000000 rsp: 0x000000030ec57120
r8: 0x000000030ec57120 r9: 0x0000000000000000 r10: 0x00000000000000ac r11: 0x000000030ec57120
r12: 0x0000000000000000 r13: 0x000000030ec57520 r14: 0x0000000000000006 r15: 0x00000000000000ac
rip: <unavailable> rfl: 0x0000000000000283
tmp0: 0xffffffffffffffff tmp1: 0x00000001062c6a4c tmp2: 0x0000000205d9ed95
Binary Images:
0x205d16000 - 0x205db5fff dyld (*) <ab17bf63-259b-3b48-8d70-863166a2191c> /usr/lib/dyld
0x7ff7ffe9a000 - 0x7ff7ffec9fff runtime (*) <c4c97159-5c72-3e75-ba2d-d6ca98ea626f> /usr/libexec/rosetta/runtime
0x10e2c6000 - 0x10e319fff libRosettaRuntime (*) <7af8ba1e-5c4d-393d-99cd-92566f60c450> /Library/Apple/*/libRosettaRuntime
0x104e3b000 - 0x10597efff com.rawtherapee.RawTherapee (5.9.0) <ef39bbf0-8356-3e01-a569-e00c6d4ff14e> /Volumes/VOLUME/RawTherapee.app/Contents/MacOS/rawtherapee
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=14.6M resident=0K(0%) swapped_out_or_unallocated=14.6M(100%)
Writable regions: Total=164.4M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=164.4M(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Rosetta Arena 4096K 2
Rosetta Generic 1000K 247
Rosetta IndirectBranch 32K 1
Rosetta JIT 128.0M 1
Rosetta Return Stack 20K 2
Rosetta Thread Context 20K 2
Stack 8176K 1
Stack Guard 56.0M 1
VM_ALLOCATE 19.0M 7
VM_ALLOCATE (reserved) 48K 1 reserved VM address space (unallocated)
__DATA 160K 6
__DATA_CONST 1040K 2
__DATA_DIRTY 16K 1
__LINKEDIT 2256K 8
__TEXT 12.4M 4
dyld private memory 4360K 4
mapped file 7.8G 34
=========== ======= =======
TOTAL 8.0G 324
TOTAL, minus reserved VM space 8.0G 324
-----------
Full Report
-----------
{"app_name":"rawtherapee","timestamp":"2024-01-07 17:51:39.00 +0100","app_version":"5.9.0","slice_uuid":"ef39bbf0-8356-3e01-a569-e00c6d4ff14e","build_version":"5.9.0","platform":1,"bundleID":"com.rawtherapee.RawTherapee","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 14.2.1 (23C71)","roots_installed":0,"name":"rawtherapee","incident_id":"F115413A-3301-4EFB-AAA9-99D08BB97AD0"}
{
"uptime" : 2800,
"procRole" : "Default",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "Mac14,9",
"coalitionID" : 1225,
"osVersion" : {
"train" : "macOS 14.2.1",
"build" : "23C71",
"releaseType" : "User"
},
"captureTime" : "2024-01-07 17:51:39.7201 +0100",
"codeSigningMonitor" : 1,
"incident" : "F115413A-3301-4EFB-AAA9-99D08BB97AD0",
"pid" : 2555,
"translated" : true,
"cpuType" : "X86-64",
"roots_installed" : 0,
"bug_type" : "309",
"procLaunch" : "2024-01-07 17:51:39.6700 +0100",
"procStartAbsTime" : 69123321613,
"procExitAbsTime" : 69124515986,
"procName" : "rawtherapee",
"procPath" : "\/Volumes\/VOLUME\/RawTherapee.app\/Contents\/MacOS\/rawtherapee",
"bundleInfo" : {"CFBundleShortVersionString":"5.9.0","CFBundleVersion":"5.9.0","CFBundleIdentifier":"com.rawtherapee.RawTherapee"},
"storeInfo" : {"deviceIdentifierForVendor":"AC850110-876B-565A-BFF3-E43EBC8D2A2D","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.rawtherapee.RawTherapee",
"crashReporterKey" : "C53846ED-BBE0-9079-DA7B-3066C80A281B",
"codeSigningID" : "com.rawtherapee.RawTherapee",
"codeSigningTeamID" : "5SJ86G6Q2R",
"codeSigningFlags" : 570503953,
"codeSigningValidationCategory" : 6,
"codeSigningTrustLevel" : 4294967295,
"wakeTime" : 2164,
"sleepWakeUUID" : "53E24431-F67E-41B4-9D9B-8C7B67ED6CEC",
"sip" : "enabled",
"exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
"termination" : {"code":1,"flags":518,"namespace":"DYLD","indicator":"Library missing","details":["(terminated at launch; ignore backtrace)"],"reasons":["Library not loaded: \/Applications\/RawTherapee.app\/Contents\/Frameworks\/libomp.dylib","Referenced from: <EF39BBF0-8356-3E01-A569-E00C6D4FF14E> \/Volumes\/VOLUME\/RawTherapee.app\/Contents\/MacOS\/rawtherapee","Reason: tried: '\/Applications\/RawTherapee.app\/Contents\/Frameworks\/libomp.dylib' (no such file), '\/System\/Volumes\/Preboot\/Cryptexes\/OS\/Applications\/RawTherapee.app\/Contents\/Frameworks\/libomp.dylib' (no such file), '\/Applications\/RawTherapee.app\/Contents\/Frameworks\/libomp.dylib' (no such file), '\/usr\/lib\/libomp.dylib' (no such file, not in dyld cache)"]},
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
"threads" : [{"triggered":true,"id":41732,"threadState":{"flavor":"x86_THREAD_STATE","rbp":{"value":0},"r12":{"value":0},"rosetta":{"tmp2":{"value":8688102805},"tmp1":{"value":4398541388},"tmp0":{"value":18446744073709551615}},"rbx":{"value":172},"r8":{"value":13132722464},"r15":{"value":172},"r10":{"value":172},"rdx":{"value":13132723488},"rdi":{"value":137686774032},"r9":{"value":0},"r13":{"value":13132723488},"rflags":{"value":643},"rax":{"value":6},"rsp":{"value":13132722464},"r11":{"value":13132722464},"rcx":{"value":1},"r14":{"value":6},"rsi":{"value":1048576}},"frames":[{"imageOffset":4398541432,"region":"Rosetta Runtime Routines","symbolLocation":10872,"imageIndex":4},{"imageOffset":4399076100,"region":"<translation info unavailable>","imageIndex":4},{"imageOffset":560533,"symbol":"abort_with_payload_wrapper_internal","symbolLocation":82,"imageIndex":0},{"imageOffset":560583,"symbol":"abort_with_payload","symbolLocation":9,"imageIndex":0},{"imageOffset":41275,"symbol":"dyld4::halt(char const*, dyld4::StructuredError const*)","symbolLocation":335,"imageIndex":0},{"imageOffset":29989,"symbol":"dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*)","symbolLocation":4137,"imageIndex":0},{"imageOffset":25375,"symbol":"start","symbolLocation":1839,"imageIndex":0}]},{"id":41752,"name":"com.apple.rosetta.exceptionserver","threadState":{"flavor":"x86_THREAD_STATE","rbp":{"value":34097745362944},"r12":{"value":0},"rosetta":{"tmp2":{"value":0},"tmp1":{"value":0},"tmp0":{"value":0}},"rbx":{"value":0},"r8":{"value":7939},"r15":{"value":0},"r10":{"value":4533211972},"rdx":{"value":0},"rdi":{"value":0},"r9":{"value":4533212004},"r13":{"value":0},"rflags":{"value":515},"rax":{"value":268451845},"rsp":{"value":0},"r11":{"value":0},"rcx":{"value":17314086914},"r14":{"value":0},"rsi":{"value":2616}},"frames":[{"imageOffset":17044,"imageIndex":1}]}],
"usedImages" : [
{
"source" : "P",
"arch" : "x86_64",
"base" : 8687542272,
"size" : 655360,
"uuid" : "ab17bf63-259b-3b48-8d70-863166a2191c",
"path" : "\/usr\/lib\/dyld",
"name" : "dyld"
},
{
"source" : "P",
"arch" : "arm64",
"base" : 140703127150592,
"size" : 196608,
"uuid" : "c4c97159-5c72-3e75-ba2d-d6ca98ea626f",
"path" : "\/usr\/libexec\/rosetta\/runtime",
"name" : "runtime"
},
{
"source" : "P",
"arch" : "arm64",
"base" : 4532756480,
"size" : 344064,
"uuid" : "7af8ba1e-5c4d-393d-99cd-92566f60c450",
"path" : "\/Library\/Apple\/*\/libRosettaRuntime",
"name" : "libRosettaRuntime"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 4376997888,
"CFBundleShortVersionString" : "5.9.0",
"CFBundleIdentifier" : "com.rawtherapee.RawTherapee",
"size" : 11812864,
"uuid" : "ef39bbf0-8356-3e01-a569-e00c6d4ff14e",
"path" : "\/Volumes\/VOLUME\/RawTherapee.app\/Contents\/MacOS\/rawtherapee",
"name" : "rawtherapee",
"CFBundleVersion" : "5.9.0"
},
{
"size" : 0,
"source" : "A",
"base" : 0,
"uuid" : "00000000-0000-0000-0000-000000000000"
}
],
"sharedCache" : {
"base" : 140703520653312,
"size" : 21474836480,
"uuid" : "aa32606f-3f8a-36dc-89ab-9c1bd7bf3104"
},
"vmSummary" : "ReadOnly portion of Libraries: Total=14.6M resident=0K(0%) swapped_out_or_unallocated=14.6M(100%)\nWritable regions: Total=164.4M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=164.4M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nRosetta Arena 4096K 2 \nRosetta Generic 1000K 247 \nRosetta IndirectBranch 32K 1 \nRosetta JIT 128.0M 1 \nRosetta Return Stack 20K 2 \nRosetta Thread Context 20K 2 \nStack 8176K 1 \nStack Guard 56.0M 1 \nVM_ALLOCATE 19.0M 7 \nVM_ALLOCATE (reserved) 48K 1 reserved VM address space (unallocated)\n__DATA 160K 6 \n__DATA_CONST 1040K 2 \n__DATA_DIRTY 16K 1 \n__LINKEDIT 2256K 8 \n__TEXT 12.4M 4 \ndyld private memory 4360K 4 \nmapped file 7.8G 34 \n=========== ======= ======= \nTOTAL 8.0G 324 \nTOTAL, minus reserved VM space 8.0G 324 \n",
"legacyInfo" : {
"threadTriggered" : {
}
},
"logWritingSignature" : "6a322226ae26c194c475c6a451ce1a8cb96f4e9d",
"trialInfo" : {
"rollouts" : [
{
"rolloutId" : "60356660bbe37970735c5624",
"factorPackIds" : {
},
"deploymentId" : 240000027
},
{
"rolloutId" : "62699e1ec1ff2978b47f6c3b",
"factorPackIds" : {
"SIRI_FIND_MY_CONFIGURATION_FILES" : "652805151bce5442b8d752e1"
},
"deploymentId" : 240000031
}
],
"experiments" : [
]
},
"reportNotes" : [
"PC register does not match crashing frame (0x0 vs 0x1062C6A78)"
]
}
Model: Mac14,9, BootROM 10151.61.4, proc 10:6:4 processors, 16 GB, SMC
Graphics: Apple M2 Pro, Apple M2 Pro, Built-In
Display: Color LCD, 3024 x 1964 Retina, Main, MirrorOff, Online
Memory Module: LPDDR5, Hynix
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4388), wl0: Nov 3 2023 04:54:29 version 23.10.765.17.41.51.127 FWID 01-0717abf7
AirPort:
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: Scarlett 6i6 USB
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.
Hi @Baptiste_V, RawTherapee must be installed in /Applications otherwise it will not start. For reference: OSX: Fails to load when not in "/Application" · Issue #6580 · Beep6581/RawTherapee · GitHub
Thanks @Lawrence37 , awesome, it works !
I tried to look up for the error I had but couldn’t find any solution online. Thanks for reaching out
Hi
Thanks, awesome, it works !
I tried to look up for the error I had but couldn’t find any solution online. Thanks for reaching out
Glad I could help