Hey all.
I know posts have been made about RT crashing, but they seem to be when performing a specific function for other people.
Since getting RT 5.8, but now on my second build of 5.9, I seem to get crashes all the time. Like, sometimes after 1 minute of editing. I might do 2 hours of work without issue (not often), but much more commonly I seem to get a lot of crashed while editing. My question is if there’s something that I could do to prevent this? Is there a setting I should change to get the program to ‘speak’ more happily with my computer?
My Mac is the 2021 M1 Macbook Pro (16"), 32GB RAM, Mac OS Monterey 12.8.
I’m using RT 5.9, the build being from this link https://kd6kxr.keybase.pub/RawTherapee_macOS_11.7_Universal_5.9.zip
I haven’t had crashes launching the program, loading or saving a photo, or performing one particular action. Some common ones are pressing ‘z’ to zoom in to 100% (or zooming more, this does actually seem to be a very common one!), adjusting luminocity/detail recovery sliders in Noise Reduction, when I messed with Contrast Via Detail Level, and plenty of other random ones. These settings seem to be CPU intensive (I’m guessing), but I wouldn’t have thought that my laptop couldn’t handle it? I do some pretty demanding music production and my machine takes that very well. Just a bit confused and pretty sad from having lost all my editing progress like 50 times.
Appreciate any advice (including, dare I say, looking for a different program?)
The fact that it crashes often at 100%+ zoom or with noise reduction suggests it could be a known issue with multi-threaded noise reduction / wavelets on macOS builds. Apparently it is still issue for some (see this comment). Check what you have set in Performance > Threads in Preferences. If it is 0, try changing it to 2, or even 1 if you still experience crashes.
install Xcode or xcode commandline tools, bite the bullet and run it using the debugger. Then you can give hints where an issue occurs and a developer can check it.
lol will do I’ll upload when it next occurs. I do have some photos to edit, hopefully this week. I do massively appreciate your work porting the program to MacOS!
I’m new here. Cannot get RT past startup - using a macbook pro with ventura. Any ideas appreciated. The crash report is lengthy but the translated section reads - Process: rawtherapee [3922]
Path: /Applications/RawTherapee.app/Contents/MacOS/rawtherapee
Identifier: com.rawtherapee.RawTherapee
Version: 5.9.0 (5.9.0)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2023-04-09 12:54:31.2350 +1000
OS Version: macOS 13.3.1 (22E261)
Report Version: 12
Bridge OS Version: 7.4 (20P4252)
Anonymous UUID: 2F946658-68EA-BB38-6A5E-5CEF075D99D3
VM Region Info: 0x7f7fa14bb000 is not in any region. Bytes after previous region: 1 Bytes before following region: 103043072
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
MALLOC_LARGE 7f7fa0ad2000-7f7fa14bb000 [ 9.9M] rw-/rwx SM=PRV
—> GAP OF 0x6245000 BYTES
MALLOC_LARGE 7f7fa7700000-7f7faf700000 [128.0M] rw-/rwx SM=PRV
It does look similar to the other macOS crashes, except it happens while generating the thumbnails, hence the crash during startup. To change the settings, you’ll have to edit the file that stores them.
Locate the options file on your computer. This page in the user manual will help you find it: File Paths - RawPedia. Once you have it, open it with a text editor. Find the line with RgbDenoiseThreadLimit in it and change the number to 2. Save and close, then try opening RawTherapee again.
@saley Thank you for reporting your crash. 5.9 hung on to an old version of libomp, which may be involved in this case. If you try a recent development build you may experience more stable multithreading as that particular library has been since upgraded. (Currently I am testing the metadata-exiv2 feature branch): https://kd6kxr.github.io/meta
For the sandboxed 5.9+ application bundles, options will be found in ~/Library/Containers/com.rawtherapee.RawTherapee/Data/Library/Application Support/RawTherapee5/config
I’ll upload when it next occurs. I do have some photos to edit, hopefully this week. I do massively appreciate your work porting the program to MacOS!