After many years in black and white film photography (developed and printed in my own darkroom), I’m entering the digital photography world. RawTherapee helped me create b&w photo which is looking quite well on the monitor, but when I’ve picked up printed photos in the lab (I’ve actually tried 2 of them), I was slightly disappointed. Ok, the second lab was able to make black color more-or-less really black, but all the details in shadows are lost. There is just large black spot.
Should I try another labs, till I’ll find the right one? Is such behavior “normal” and I should make shadow details more “contrasty”?