Taking an extreme approach. Try installing 4.21 now. Might as well use the newest release. Install in a new directory not the default one.
Then create a modified shortcut and run DT with --configdir parameter so --configdir “path” where path is a new blank folder of your choice to house the config files. This is a clean unrelated install with all defaults… how does this work??
I am not angry one bit, what gave that impression? “This kind of reply are really depressing” Why are you depressed? I too am a developer, and I welcome feedback anytime.
I didn’t experience any slow performance issues, I’d consider that a separate issue.
I think one way or another DT needs to implement a genuinely clean install/uninstall, It was really only after these steps that everything cleared up:
Uninstall DT
Remove or rename: C:\Program Files\darktable
Remove or rename: C:\Users\(username)\AppData\Local\darktable
Remove or rename: C:\Users\(username)\AppData\Local\Microsoft\Windows\INetCache\darktable
Re-boot, Re-install DT
Some custom settings may be lost, but that might be OK because I noticed some changes once things were cleaned up that i wouldn’t have noticed otherwise, it seems certain things could persist for a long period without the user being aware, even if only one or two steps above is done but not all - if you’re not sure just rename folders instead of deleting.
Doing these on windows as part of an uninstall is considered bad form. Those are user generated files that contain user generated information and they are not recoverable if removed.
Okay. magick should never crash with an access violation, of course. Is there a log entry that says what magick command was attempted?
What version of ImageMagick was used? “magick -version” will say.
If the problem is reproducible outside darktable, ie at the command line, then I expect that is fixable by the ImageMagick people if it is reported at Issues · ImageMagick/ImageMagick · GitHub
Possible workarounds: upgrade to a current version of ImageMagick, or remove ImageMagick and let GraphicsMagick do the work.
That’s because I used the application for work, my clients expect results rather quickly. You guys seem to be judgemental and make assumptions about my reactions, not upcommon in forums I’ve noticed, unfortunately.
It’s fine though. I’ll wait for a future software release and test it. No hard feelings I hope, and have a great day!
if you’re a developer as you wrote before you’ll obviously know, that issues usually aren’t solved by magic. So you might just wait and pray, but since no developer ist on windows i doubt, just a diagnosis of symptoms will help.
Bite the bullet, try to play with different opencl settings, make use of the debug output options if started from command line and provide valuable hints to help the developers to help…
Of course this needs time, but why should a developer spend his spare time to solve an issue that’s not worth that you spend time to help to find a reason…