Hi,
it seems you are using “Copy unchanged” for saving metadata. This means that all the tags in the raw file are transferred to the tif, including tags which might confuse some apps. I think this is likely what is happening here… Can you try saving with “apply modifications” and see if the problem goes away? In general, I’d suggest not to use “copy unchanged” for raw to tif output, unless you know what you are doing…
When creating Tif files in ART, I have a choice of including the processing information as a separate file, or not at all. I have tried both.
My settings are the same as my ART 1.5.4 version that functions properly.
I’m not clear where the “copy unchanged” or “apply modifications” settings that you mention can be found.
what error(s) do you get? can you try unticking some of the metadata boxes (see screenshot) to see if there is a specific offending tag? First candidates would be the informative tags (copyright, artist, image description, user comment). Sorry but I do not have photoshop so I can’t do this myself unfortunately…:
The first three lines read “User Comment”, “Artist”, “Copyright”. They are the only three that have check marks. The software does not allow me to check or uncheck any of the boxes.
I am building ART locally on my machine, Win 10x64; have the latest Photoshop.
I am using ART without stability issues. I would suggest to check conflicts with antivirus.
I must admit I never use RT/ART for metadata management, and am only replying on Adobe Bridge for this purpose.
I will try to help. What test would you like me to do?
Thanks for the offer! What I’d like to understand is whether exporting tiff files with metadata (in ‘apply modifications’ mode) results in files that can’t be opened with Photoshop – and if so, what is the error message. (In particular, using the d850 raw file above, but also other tests would be interesting). I don’t know what to look for specifically, as I don’t have Photoshop myself…