I went to Linux because of Adobe.
When I was a student, it was relatively easy to get a pirated copy of Adobe products.
In contrast to the other, I decided to buy the license for Adobe Suite because I wanted to work with it professionally after my studies.
Shortly after, I got a worm that made my Windows XP Home Edition unusable and I installed Windows XP professional with Antivirus from Mcafee.
But I couldn’t reinstall Adobe Suite because I got a message that my registration key was wrong.
I called Support center, waited 10 min. to get there (“please hold the line…”) and got the answer that because I now have a different registration key for Windows, the installation was blocked.
I needed to wait a short moment and then got answer that nothing else was changed, my hardware is the same and I can get a new registration key.
Me: "So you can see what kind of hardware I have in my computer!?! "
Support center: “Yes.”
That really pissed me off.
Me: “How can I be sure, that you don’t read my mails, too?”
Support center:" Don’t be paranoid, we just want to make sure that you have installed our product on only one computer, because you have the license for only that computer and we need to take some measures to be able to prove that! You will now receive a new registration key by email but be careful, if you want to change something on your computer again, please contact us first, otherwise you can expect some costs!"
Two months later I bought my Nikon camera and couldn’t open raw files with Photoshop.
Support center again, again after 10 min. of “please hold the line” thing: “You have to go to our site,
register there as our customer and then you will have access to various extensions and plugins that you can download and install.”
I went there, registered and couldn’t find any plugins.
Support Center again: “No plugins? Please wait a moment… Oh, you still have CS1 version.
You will continue to get security updates from us, but if you need extensions and plugins you will unfortunately have to upgrade to a new version released a month ago.”
That was the moment when I got tired of being treated like a potential criminal and a dairy cow.
So I went in search of alternative.
In the computer center of our university we had a room with Linux computers which I used more often because it was always empty. I was curious if I could open my raw files there. I started GIMP, clicked on a raw file and suddenly UFRaw tool started. I made a few adjustments and could easily process my photo in the Gimp.
Went home, found “Distrowatch”, seen that Ubuntu was ranked as best distribution there, downloaded it, burned and tried LiveCD without any issues,
installed it as dual boot with Windows, and two months later ditched Windows completely.
That was a real relief.