I can open a raw file with right-clicking and ‘open with…’, it loads the picture and stalls… no response to the mouse
@ afre
I cannot move to Linux, my wife would kill me. I tried it once and she was furious…
I dig deeper with NOD32 and the mentioned Defender exceptions, let you know
@ arturoisilvia
I cannot work in safe mode, perhaps install, but it’s a pain in Win10
@ Daniel_Catalina & Thanatomanic
yes, deleted cache, reinstalled completely new, no success
It loads the window, fills with data/pictures, shows an ‘About’ window (which I can only close with hitting the ‘escape’ key, no response whatsoever, but after some time I can close the window with the upper right ‘x’, leave the program, nothing else. In memory it needs around 180 MB, most of the time no CPU cycles, nothing…
I’m used to computers all my life, but this is a real miracle for me
The nasty Defender does things even with 3rd party AV installed. The “SmartScreen” thingy, checking the apps and files, should be disabled for a more normal life, if one tends to install libre programs, even more development versions.
I am using a free antivirus that uses least resources, with all but most basic features disabled.
Without these measures, both programs would check every RT_dev installer against their whitelists, without success, and block or break the installation.
So try to make certain, it is not a “security” issue.
It seems that RawTherapee simply doesn’t work on a Win10 Pro system
Too bad ! Not a good sign ! Modern Windows systems are almost all Win10 systems.
The developers of RawTherapee shouldn’t offer their program for Windows
These kinds of comments are not helpful. The people who make RawTherapee and the people who have tried to offer help here do so in their free time.
We have plenty of people running on Windows 10 Pro; it is something on your specific system. Since we cannot access your system, we can’t help you fix it.
No, it works smoothly on my system. Did you follow my instruction on viewing task manager and seeing which processes are taking up the most resources once RT is opened? That and if the hard drive is working overtime are signs that Defender is the culprit.
Other offenders could be: encryption, indexing and compression.
There are a lot of people here using W10 and Rawtherapee with no problem.
Perhaps to try to identify your problem, if you are willing, you can try the following:
find your option file an replace verbose=false by verbose=true
open a command window
go to the RT install dir
type
gdb rawtherape-debug.exe (adapt to PS if needed)
report if RT starts or if you get an error message
@Morgan_Hardwood
If RT hangs somewhere, how we can get a backtrace?
You could install Linux beside Windows, and you could boot Linux and she could boot Windows. My kids were able to adapt to that notion.
But, as others have said, there are many people successfully using RT on Win 10. So there is something specific about your system that is causing RT to have problems on it. It’s not lack of resources…I’d kill to have the hardware you’ve described
.
No matter if you attached GDB to the running process or started RT under GDB you should press Ctrl+C when it hangs. This gets you back to the GDB prompt where you can type bt to get a backtrace of the current thread (which probably isn’t the one that hangs the whole process) and thread apply all bt to get the backtraces of all threads.
Sometimes what will happen is a first-run splash will be modal (takes over the UI) then get hidden behind the main window. This can be temporarily frustrating.
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